EMOJO Ram SS Street Edition Electric Bike 750W 48V13AH Red

Description

EMOJO Ram SS Street Edition E-Bike

Step-Through Folding Commuter E-Bike With Powerful 750W Motor

Ready for action and comfort, the new RAM SS features a step-through frame that makes getting on/off effortless.

The foldable sturdy aluminum frame is paired with a powerful 48V 750-watt electric motor that gives you a unique kick boost at the command of your thumb to aid tackle steep uphills.

Dual Tektro disc brakes, 7-speed Shimano® gearing, standard LCD display with 5 PAS levels, speedometer, odometer, trip time and several more settings, standard metal fenders, rear cargo rack, LED lights and front suspension make RAM SS a one of kind e-bike in its class.

Specification

EMOJO Ram SS Street Edition E-Bike

Foldable Step-Through E-Bike That You Can Carry Anywhere

MODEL: Ram SS Street Edition

Motor type: DC Brushless

Motor power: 750W

Rated Voltage: 48 V

Maximum speed: 20 MPH

Battery range: 30 Miles

Battery charging time: 4 - 6hours

Battery type: Lithium-Ion

Battery capacity: 48V/10.4Ah

Dimensions (inch): 67L x 24 W x 45 H

Dimensions folded: 39L x 18 W x 26H

Frame: Aluminum-foldable

Max. user weight: 230 lbs

Vehicle weight: 55 lbs (with battery)

Transmission type: Shimano 7-Speed

Brake type: Disc

Rear brake: Tektro-Disc

Front brake: Tektro-Disc

Tire size: 20" x 4"

Shipping is FREE

Shipping is FREE.

Shipping of the items is 1 to 2 days. We use different couriers, however UPS and FedEx are used the most. Delivery time is from 3 to 7 business days depending on the courier and location. Due to the impact of Covid-19, it may take longer than usual to fulfill orders. This is an issue in most industries, including ours. We appreciate your patience and understanding during these hard times. We would like to remind you that we do not have control once the item is already endorsed to the courier. We will always provide you with the tracking number and will update you through email. Should you have any concerns, please do not hesitate to call us at 888-449-8907 or email us at info@playfulrides.com. Thank you.

Warranty

EMOJO Warranty Policy

• To make a warranty claim always keep handy the vehicle model, date of purchase, vehicle serial number as well as information from the retailer where you purchased the vehicle from.

• The warranty is limited to the terms listed below:
• 1) Frame, Suspension, Motor:  One year for parts. Three months for labor.

• 2) Controller, Charger:  One year for parts.

• 3) Battery:  Warranty on the battery starts the date of purchase of the vehicle as new. The battery is sealed and cannot be opened or fixed. The battery should not have a percentage of nominal charge retention of 60% or less. Misuse of the battery, negligence or attempt to open or repair it will void the warranty.

• 4) General: The bicycle is backed up by a one year main warranty, certain components listed on this chart or consumables may be subject to a different period of coverage or not included in this warranty.

• 5) Consumables: Components subject to wear are not covered by the warranty: Tires, inner tubes, brake lines, brake pads, basket, wheel lining tape, light bulbs, LEDS, fuses, etc.

• If the warranty is void for any reason the customer shall bear any repair or replacement costs resulting from vehicle misuse, negligence or abuse.

• Always follow care and preventive maintenance procedures.

• Always keep receipts from any services performed to the vehicle by an authorized distributor or service center.

• The warranty will be voided by any of the following circumstances:
• 1) Failure to follow all directions or recommendations listed in the user manual.

• 2) Cycling collision, accident or vehicle damage caused by careless parking.

• 3) Acts in violation of laws.

• 4) Never registered your ebike.

• 5) DIY repairs on electronics.

• 6) Abusive use the bicycle in off-road terrain, mud, snow, water, sand, gravel and water.

• 7) If the bicycle is used as rental unit.

• 8) Damages caused by natural disasters such as earthquakes, lightning, fire, flooding and other hazards.

• 9) Rust and/or paint fading caused to heavy exposure to rain, hail, snow or direct sunlight for prolonged periods of time.

• 10) Overloading beyond recommended capacity.

• 11) Damages caused by nails, needles, broken glass, debris, sharp rocks or other foreign objects.

• 12) If the bicycle is used but not limited to stunts, jumping from ramps, stairs or elevated ramps.

• 13) If vehicle is used in competitions or racing.

• 14) If vehicle has been modified for any purposes on the motor, electrical system, suspension frame, and battery.

• 15) Use of other components not approved by the manufacturer.

• 16) Damages resulted from improper care and handling.

• Due to the nature of the product some components must be exclusive from the manufacturer such as but not limited to the battery, motor, main gauge cluster, controllers, Led headlights, brake drums or disc rotors and pads etc. Other components such as tires, tubes, saddle, racks, baskets may be used from market-ready or compatible products previous approval from the retailer or manufacturer.

Returns

EMOJO Return Policy

• Return policy allows you to return your electric bicycle within 7 days from the date of delivery for a refund or exchange. Please consult the warranty terms for deeper information on when a return is applicable.

• You must get a Return and Exchange Authorization Number before you ship back the electric bike.

• For a claim related to shipping damages you must present pictures of the damaged product at the time of the delivery. Please request a Return and Exchange and Authorization. (Contact customer support for a REA form).

• Ship-back charge:
• a. If the unit was purchased under a free-shipping promotion you will be charged for the shipping, the customer will also bear the ship back expenses if the return is unrelated to quality, damages or wrong item but merely for a personal and discretional last-minute decision from the buyer.

• b. If the return is approved, you will be issued a pre-paid shipping slip and schedule a pick-up date, the shipping fees will be deducted from your total refund.

• The returned unit must be in like-new condition, include all original packaging, accessories and documentation, any missing components may be deducted from the total refund. Any shipping damage during the ship-back may incur in a deduction from the total refund.

• Returned units are subject to a 20% inspection and restocking fee from the original purchase price.

• Refund will be issued in an average time frame of 2 -3 weeks after we receive, inspect and process the returned unit.

If you received a free shipping promotion, the promotion will be forfeited. You will be charged the original shipping fee and it will be deducted from your refund.