Availability:
Estimated Arrival: Between May 24 and May 29. *ETA to USA Only
Description
QuietKat Apex Electric Bike 1000W
High Quality Fat-Tire E-Bike Perfect For All-Terrain Adventures
The Apex includes: an all-new integrated pannier rack, molded to the frame for maximum strength and capability. Attach anything you need to bring for your adventure including pannier bags, bow/tool holders, trailers, and much more. Smooth operation: 12mm thru-axle on the rear and sealed bearings in both front and rear hubs allow for smooth operation in all weather conditions.
Versatile motor options: The Apex is available in 1500W, 1000W, and 750W mid-drive motor options which utilize all the mechanical bicycle gears.
9 Speeds: A wide range 11-36T cassette and SRAM 9-speed drivetrain provides a full range of gearing for conquering steep hills and rough terrain Advanced brakes: Tektro 4-Piston hydraulic brakes provide confidence and control when navigating steep descents on rugged terrain.
Easy transport: The Apex is our ideal electric bike for hunters to transport heavy gear, capable of carrying up to 325 pounds, you can bring everything you need.
All-terrain tires: Equipped with quality all-terrain fat tires, get you where you need to go.
Top-quality components: QuietKat’s top-level component kit includes an adjustable 150mm air suspension, 4-Piston Hydraulic Brakes, and SRAM 9-speed drivetrain.
Advanced motor power: Powered by a mid-drive motor paired with wide-range gearing provides maximum torque for climbing steep hills and mountain trails.
Carry heavy gear: The Apex is compatible with our two-wheeled trailer as well as our single-wheeled trailer to bring all your gear along for the ride. The heavy-duty pannier rack system allows hunters and overlanders to carry heavy gear more easily.
Multiple colors and sizes: The Apex has various new color options and a 15.5" frame option for smaller riders.
Multiple wheel sizes available: Ability to switch to a 29" standard mountain bike tire set for even more flexibility.
Rider flexibility: Multiple sizes available, from medium or large 17 or 19-inch frame sizes.
Multiple Modes: Ride in confidence with flexible modes to meet any style of riding including Eco-Assist, Sport-Assist, Throttle, and Walk Assist.
Specification
QuietKat Apex Electric Bike 1000W
Powerful Fat-Tire E-Bike Perfect For Daily Commuting
Model: QuietKat Apex 1000W
Color: Veil Caza Camo
Motor / Class: 1500W | 1000W | 750W Mid-Drive
Battery Options: 1500W: 17.5AH/52V 910WH | 750/1000W: 14.5AH/48V 696 WH | 12 lbs*
Range: Up To 58 Miles
Modes: 5 Levels of Eco-Assist, 5 Levels of Sport-Assist, Throttle, Walk Assist Mode
Throttle: Removable Thumb Throttle
Gears: SRAM 9-Speed
Brakes: Tektro 4-Piston Hydraulic
Suspension: QK 150mm Inverted Air-Suspension Fork
Tires: Kenda Juggernaut 26” x 4.5”
Weight: 71 lbs
Load Capacity: 325 lbs.
Sizes: S | M | L (GUIDE BELOW) UNDER 5'6": SM 5'6"-6'0": MD 6'+: LG
Shipping is FREE
Shipping is FREE.
Shipping of the items is 1 to 2 days. We use different couriers, however UPS and FedEx are used the most. Delivery time is from 3 to 7 business days depending on the courier and location. Due to the impact of Covid-19, it may take longer than usual to fulfill orders. This is an issue in most industries, including ours. We appreciate your patience and understanding during these hard times. We would like to remind you that we do not have control once the item is already endorsed to the courier. We will always provide you with the tracking number and will update you through email. Should you have any concerns, please do not hesitate to call us at 888-449-8907 or email us at info@playfulrides.com. Thank you.
Warranty
QuietKat Warranty Policy
Every QuietKat electric bike and electric trike include a one-year, 1000-mile limited warranty against manufacturing defects in materials or workmanship on its battery, controller and motor assembly. QuietKat frames come with a lifetime warranty.
This warranty applies only to the original registered owner of the QuietKat and is not transferable.
This limited warranty does not apply to normal wear and tear, malfunctions, or failures due to abuse, neglect, improper repair, improper maintenance, alteration, modification, accidents, or other improper use.
The one-year warranty on QuietKat’s lithium-ion batteries from the date of original purchase does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear or water damage.
If a component is deemed to be defective or damaged without user error or other improper use, QuietKat will assist in replacing that part. This includes any parts deemed to have been damaged in shipping. We will not replace any part deemed to be damaged by the user.
In the case of a repair or parts replacement under warranty, we will work with the owner to find a local certified bicycle repair shop to make the necessary fix. QuietKat will also cover the associated repair labor fees, only if the scope of service is agreed upon prior to the fix. The owner may also return the unit to Authorized Dealer (Please contact them) to make the needed repairs, but will be responsible for shipping costs each way.
WARRANTY CLAIMS:
All claims to this warranty must be made through QuietKat, Inc.
Proof of the original purchase may be required with any warranty request. Before making a claim, please contact Playful Rides LLC as there may be a simple fix for the problem. Valid warranty claims will be processed within one year of the initial purchase.
SHIPPING DAMAGE CLAIMS:
Upon delivery, immediately inspect your products for damage. Freight damage claims are extremely time sensitive, and we will not accept freight damage claims later than 3 business days from delivery. Note any damage to your products on the Bill of Lading before you and the delivery driver sign-off on the shipment. Take photos of any damage that is found and date the images when possible. Report shipping damage claims within 3 business days of delivery to Playful Rides LLC.
Returns
QuietKat Returns Policy
QuietKat will accept the return or cancellation of an order under the following conditions:
Items that are purchased and cancelled before shipping may be subject to a 15% processing and restocking fee. QuietKat reserves the right to determine when this fee applies.
Those returns are subject to a 15% restocking fee on the purchase price, as well as return shipping fees. The original shipping charges are non-refundable.
QuietKat will not accept the returns of products after 30 days.
In the event of a product return, QuietKat will not accept the return of promotional items associated with that sale. The MSRP value of the promotional items will be deducted from the refund.
Before a return is made, the customer must receive written approval of the return and a Return Authorization Number. If a customer sends a return without the written consent of the company, a refund will not be issued. The customer who sends a unit back without consent will be responsible for shipping costs back to them, or will sacrifice the item. Once a return is approved, you may receive an exchange, company credit or a refund. Please contact Playful Rides LLC.
All purchases made through authorized QuietKat retailers are subject to the dealer’s return and refund policies. QuietKat does not accept direct returns of products sold through authorized retailers. All products sold through dealers must be returned to the original seller.
If you received a free shipping promotion, the promotion will be forfeited. You will be charged the original shipping fee and it will be deducted from your refund.